Choose how to get help arranging your international transfer. Identification checks and applicable payment terms apply to both channels.
Updated: 11 October 2026 · Customer guidance v1.0Walk-in customers are welcome. Speak to our team about registration, the destination, required documents and the transfer details. You do not need to start online.
Visit Minas Center Limited at 59 Station Road, Unit 4, London, NW10 4UX, United Kingdom. Call +44 20 8965 0116 to confirm opening hours before travelling.
Existing customers can use Customer Login to access the services available to them. New customers can contact our team for help getting started.
Check that the login address is app.minaspay.co.uk before entering your details. Do not follow an unexpected link asking for documents, a password or a security code.
Have the recipient and destination information ready. Ask which identity documents and supporting information are needed for your circumstances.
Understand the quote, customer rate, fees, expected recipient amount and expected timing before authorising the payment.
Tell our team if you have difficulty using the online platform, understanding information or communicating. We can discuss the help you need.
For payment updates, errors or suspected fraud, use our payment-support and security pages. For dissatisfaction with the service, you can complain free of charge.
Walk in and speak to our team about your international transfer.
Minas Center LimitedFor opening hours, call +44 20 8965 0116 before travelling.
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