Discuss your business payment requirements with our team before arranging a transfer.
Updated: 11 October 2026 · Customer guidance v1.0Tell us the business activity, destination, receiving currency and purpose of the proposed payment. Supplier and other commercial transfers depend on service availability, eligibility and checks.
Do not assume that an account, treasury product, payment route or other facility is available because it is mentioned in general website information.
We may need company registration and activity information, ownership and control details, and information about directors and beneficial owners.
The person submitting the instruction may need to demonstrate authority to act for the company. Ask our team for the requirements relevant to your business.
Relevant information may include the recipient’s details, invoice or agreement, payment purpose and source of funds. Requirements depend on the customer and transaction.
Check a supplier’s payment details independently before authorising, particularly after a change of account details.
Check the applicable business payment-service terms, rate and margin, charges, expected recipient amount and execution timing. Ask about third-party deductions and the available confirmation.
Rights and complaint eligibility can depend on the customer and agreement. This page does not replace the terms applying to the business payment.